Shipping policy
Last updated: February 1, 2026
This Shipping Policy applies to purchases made from Pawvera, operated by Gursimran Singh Dhillon, located at 15 Martindale Place, Winnipeg, MB, R2P 0C9, Canada (“we”, “us”, or “our”).
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, it will be shipped and you will receive a confirmation email with tracking information (if available).
Shipping Time
Estimated delivery time is 2–19 business days, depending on:
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Your location
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Carrier delays
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Customs processing (for international orders)
Delivery times are estimates only and are not guaranteed.
Shipping Destinations
We currently ship to the United States.
Tracking Information
Once your order has shipped, tracking details will be sent to your email.
Please allow 24–72 hours for tracking information to update.
Shipping Delays
Shipping delays may occur due to:
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High demand
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Carrier or customs delays
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Weather conditions
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Public holidays
We are not responsible for delays caused by circumstances beyond our control, but we will assist you in tracking your order.
Incorrect Address
Please ensure your shipping address is entered correctly at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Missing Packages
If your order has not arrived within 19 business days, please contact us and we will investigate the issue.
Contact Information
If you have any questions about shipping, please contact us:
Business Owner: Gursimran Singh Dhillon
Business Address: 15 Martindale Place, Winnipeg, MB, R2P 0C9, Canada
Email: support@pawvera.net.im
Phone: +1 (431) 277-4472